Contents
- Food delivery usage statistics: how often people order
- Food delivery usage statistics by country and region
- Food delivery usage statistics across age and gender groups
- Food delivery usage statistics by household and meal
- food delivery usage: Food delivery app and ordering channel usage statistics
- Sources
Food delivery usage statistics: how often people order
Food delivery usage statistics depend on what counts as an order and how often people are asked to remember using a service. Some measures capture monthly use of websites or apps; others distinguish weekly app use, delivery in the past week, or repeated orders in one day. These figures describe different behaviors and populations, so they should be read in their own terms.
In GWI’s Q2 2025 measure, 37.8% of internet users aged 16+ worldwide said they used websites or mobile apps to order takeaway or delivery each month. That is a monthly-use indicator, rather than a count of orders or a measure of all residents. In YouGov Profiles, 28.2% of the U.S. online population used food delivery apps at least once a week, while 44.0% used them less frequently than once a week and 24.5% had never used one. YouGov describes rolling Profiles data, not a single survey field period. GWI, Digital 2026; YouGov, Exploring America’s Appetite for Food Delivery Apps
Other U.S. surveys give a weekly restaurant-delivery measure and a monthly app-order average. The National Restaurant Association reported that 37% of adults order restaurant delivery once a week; its public page does not specify survey field dates. In DoorDash’s 2025 consumer survey, respondents reported ordering food delivery from third-party apps an average of 4.6 times each month. That average was 5.1 orders monthly among Gen Z respondents. These figures refer respectively to restaurant delivery once a week and third-party app orders per month, and come from separate surveys. National Restaurant Association, 2025 Off-Premises Restaurant Trends; DoorDash Merchant, 2025 Consumer Trends in Restaurant & Alcohol Delivery
Thailand’s 2024 Rakuten Insight survey describes a higher-frequency pattern among its online panel respondents aged 16+. Overall, 70% said they ordered from food delivery apps at least several times a month. Within the reported frequency categories, 19% used delivery apps 3 to 6 times a week, and 11% placed multiple orders per day. These are survey responses about frequency, rather than a transaction count. Rakuten Insight, 2024 Food Delivery Apps Landscape in Thailand
| Measure | Result | Population and period |
|---|---|---|
| Monthly online meal delivery use | 37.8% | Worldwide internet users aged 16+, GWI Q2 2025 |
| At least weekly app use | 28.2% | U.S. online population, YouGov Profiles |
| Less than weekly app use | 44.0% | U.S. online population, YouGov Profiles |
| Never used a food delivery app | 24.5% | U.S. online population, YouGov Profiles |
| Orders from apps at least several times a month | 70% | Thailand respondents aged 16+, Rakuten Insight 2024 |
| Restaurant delivery once a week | 37% | U.S. adults, National Restaurant Association 2025 report |
Sources: GWI; YouGov; Rakuten Insight; National Restaurant Association
Food delivery usage statistics by country and region
GWI’s country comparison provides a consistent monthly-use definition for internet users aged 16+: using websites or mobile apps to order takeaway or delivery. In Q2 2025, the United Arab Emirates recorded 61.0%, Brazil 58.9%, Malaysia 58.6%, and Australia 49.1%. The country values describe internet users, not the entire population of each country. GWI, Digital 2026, country chart
The same chart reported monthly use of 43.0% in Ireland, 40.9% in the Netherlands, 36.9% in the United States, and 31.6% in Germany. Lower values in this selected series were 23.9% in Italy and 13.2% in Japan. These points show a spread across the reported markets; they do not by themselves explain why usage differs. GWI notes that audience composition and survey methodology changed, so comparisons should be treated as survey indicators rather than exact measures of delivery transactions. GWI, Digital 2026, country chart
| Country | Internet users aged 16+ using online meal delivery monthly, Q2 2025 |
|---|---|
| United Arab Emirates | 61.0% |
| Brazil | 58.9% |
| Malaysia | 58.6% |
| Australia | 49.1% |
| Ireland | 43.0% |
| Netherlands | 40.9% |
| United States | 36.9% |
| Germany | 31.6% |
| Italy | 23.9% |
| Japan | 13.2% |
Source: GWI, Digital 2026, p. 187. The measure is monthly website or mobile-app ordering for takeaway or delivery among internet users aged 16+.
Other national and regional sources use different reference periods and definitions. In the European Union, 21% of people purchased online food deliveries from restaurants, fast-food chains, or catering services in 2024, referring to purchases in the previous 3 months. In Ireland, 45% of internet users aged 16+ ordered readymade food from restaurants, fast-food chains, or catering delivery services in 2025; the population is internet users who had used the internet in the prior 3 months. These measures overlap in subject but have different survey years and should not be treated as a direct year-to-year comparison. Eurostat, Online shopping in the EU keeps growing; Central Statistics Office Ireland, Household Digital Consumer Behaviour 2025
Food delivery usage statistics across age and gender groups
GWI’s Q2 2025 age and gender chart measures monthly online takeaway or delivery ordering among internet users. For ages 16–24, the reported shares were 41.3% among female internet users and 39.1% among male internet users. For ages 25–34, the figures were 45.8% for female users and 43.0% for male users. These are subgroup percentages within internet users, not percentages of all women or men in those age bands. GWI, Digital 2026, age and gender chart
For ages 35–44, monthly use stood at 43.3% among female internet users and 40.8% among male internet users. In the 45–54 group, it was 36.0% for female users and 33.6% for male users. The 55–64 figures were 27.9% and 27.5%, respectively. The chart shows lower values among older age groups in this series, but these percentages describe use of websites or apps in a typical month, not order volume. GWI, Digital 2026, age and gender chart
| Age group | Female internet users | Male internet users |
|---|---|---|
| 16–24 | 41.3% | 39.1% |
| 25–34 | 45.8% | 43.0% |
| 35–44 | 43.3% | 40.8% |
| 45–54 | 36.0% | 33.6% |
| 55–64 | 27.9% | 27.5% |
Source: GWI, Digital 2026, p. 188. Monthly ordering via websites or mobile apps; GWI cautions that 65+ coverage is incomplete across countries and may affect age comparisons.
For internet users aged 65+, GWI reported 11.5% among female users and 10.3% among male users. The report specifically cautions that 65+ data are unavailable in some countries and may not be directly comparable with other age groups. The figures are therefore best read as reported values for the chart’s covered population, with that coverage limitation in mind. GWI, Digital 2026, age chart and note
A separate YouGov Profiles result adds a location dimension: 39.2% of urban U.S. respondents used food delivery apps weekly. This is a subgroup result for the U.S. online population, distinct from GWI’s monthly measure and not a national estimate of all U.S. residents. YouGov, Exploring America’s Appetite for Food Delivery Apps
Food delivery usage statistics by household and meal
Meal-specific questions can reveal delivery behavior that a broad monthly-use measure misses. KPMG’s 2025 Consumer Pulse Survey asked qualified U.S. respondents how often they ordered delivery for each meal, thinking back to the prior week. Among 1,516 qualified respondents, 8% reported ordering breakfast delivery, 10% lunch delivery, 10% dinner delivery, and 9% snack delivery during that week. These percentages apply to respondents for each meal category; they are not shares of all meals eaten or delivered. The survey was fielded March 12–20, 2025. KPMG, Consumer Pulse Survey: Spring & Summer 2025
| Meal category | Qualified U.S. respondents who ordered delivery in the prior week |
|---|---|
| Breakfast | 8% |
| Lunch | 10% |
| Dinner | 10% |
| Snacks | 9% |
Source: KPMG Consumer Pulse Survey, p. 38; n=1,516 qualified respondents.
A Scottish survey offers a past-week view of app ordering among adults aged 16+. In 2025, 66% reported no app use to order food during the previous week, 25% placed 1 order, and 9% placed 2 or more orders. The table’s sample was 1,012 adults. Its frequency measure concerns app-based food ordering, so it should not be equated with restaurant delivery by any channel. Food Standards Scotland, Out of home food and drink consumption survey, Scotland 2025
In that Scottish survey, 78% of respondents who used an app selected ready-to-eat food as the app-use category, while 22% selected household shopping. These percentages describe the app-user subgroup in the table, not all Scottish adults. Ireland’s 2025 household results likewise show variation by household composition: 52% of households with children ordered food online, compared with 41% of households without children. The Irish measure concerns online ordering of readymade food. Food Standards Scotland, Table 8; Central Statistics Office Ireland, Household Digital Consumer Behaviour 2025
Eurostat reported that 21% of EU people purchased online food deliveries from restaurants, fast-food chains, or catering services in 2024. The reference period was the previous 3 months. The broad category covers several kinds of food-service provider, while the KPMG figures separate meal occasions and the Scottish measure focuses on apps. Eurostat, Online shopping in the EU keeps growing
food delivery usage: Food delivery app and ordering channel usage statistics
Platform use and ordering-channel preference are different measures. In Rakuten Insight’s 2024 survey of 10,142 people aged 16+ in Thailand, 54% of respondents said they used GrabFood and 49% said they used LINE MAN. The figures report platform use in a proprietary online panel; they are not exclusive market shares. Rakuten Insight, 2024 Food Delivery Apps Landscape in Thailand
Thai respondents also described what they typically spent on an order: 4 in 10 said a single food-delivery order, including the delivery fee, cost between 100 and 200 baht. This is a reported spending band and includes the delivery fee. The survey does not make this a measure of average order value. Rakuten Insight, 2024 Food Delivery Apps Landscape in Thailand
In a 2025 survey of 1,504 U.S. consumers, 46% preferred ordering out through third-party apps and websites. Asked about reasons, 49% said these channels were easier to use, 42% said they were more convenient, and 22% said they were more familiar. The preferences and reasons describe respondents in DoorDash’s survey; they do not measure the share of all restaurant orders placed through those channels. DoorDash Merchant, 2025 Consumer Trends in Restaurant & Alcohol Delivery
DoorDash’s separate 2025 report announcement, based on a survey of 1,504 U.S.-based people fielded February 25–March 3, 2025, describes occasions for ordering. It reports that 98% had ordered delivery to satisfy a craving. Also, 35% had ordered delivery twice in a single day, while 22% had gone back for a third order within 24 hours. These are self-reported behaviors in that survey, not a typical daily order frequency. DoorDash, 2025 Delivery Trends Report announcement
Together, these statistics capture several parts of food delivery usage: monthly reach, weekly or repeated ordering, meal occasions, household differences, app use, and preferences among ordering channels. The measures retain their value when their populations and time windows remain clear: monthly use among internet users, a past-week response among survey participants, or platform use among respondents in a specific country panel. The final distinction matters when comparing a behavior with a preference or a reported channel choice.
Sources
- Digital 2026: Global Overview Report
- Exploring America’s Appetite for Food Delivery Apps
- Online shopping in the EU keeps growing
- Household Digital Consumer Behaviour 2025: Internet Purchases and Subscriptions
- Consumer Pulse Survey: Spring & Summer 2025
- 2025 Off-Premises Restaurant Trends
- 2024 Food Delivery Apps Landscape in Thailand
- Out of home food and drink consumption survey, Scotland 2025
- 2025 DoorDash Delivery Trends Report announcement
- 2025 Consumer Trends in Restaurant & Alcohol Delivery
- The Price of Lazy: Nearly 4 in 10 Americans Get Delivery Weekly